Privacy and Data Policy
1. The information we collect and how we use it
When you order or enquire about our products we need to know your name, address, email address, and, if ordering, your credit card number and expiry date. Some of our services will require additional personal information including event dates, times and dietary requirements. If you have ordered products or services from us we will also need to know the delivery address. We gather this information to process any orders you may make. The relevant information is then used by us and sub-contractors to arrange delivery and to communicate with you on any matter relating to your order and the provision of service.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such information to third parties. These statistics will not include information that can be used to identify any individual.
A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org.
Some of these cookies are essential for you to use www.Bon-Chocolat.co.uk.
To order products on our website you will need to have cookies enabled. If you don't want to enable cookies you can still enjoy browsing our website for that gorgeous gift or self-indulgent treat, you'll just have to visit one of our stalls or get in touch to purchase.
Three types of cookies may be used during your visit to www.Bon-Chocolat.co.uk.
Bon Chocolat session cookies that are deleted after each visit
Bon Chocolat persistent cookies are not deleted after each visit
Third party cookies that are used by our partners, for example, to help us measure the visitors
3. How we protect your information
Security is a major issue for anyone purchasing on the internet. You need to know that a website is legitimate, and transactions are secure before you buy. To address these issues, the Bon Chocolat website uses a SSL certificate to encrypt your information. The encryption process takes the characters you enter and converts them into bits of code which are then securely transmitted over the internet. We also keep your information confidential. The internal procedures of Bon Chocolat password protect all information in our care and will never share this information outside of recognised and trusted sub-contractors.
5. Updating your details
If any of the information that you have provided to us changes, for example if you change your email address or name, please contact us. https://www.Bon-Chocolat.co.uk/contactus
6. Your consent
7. How to contact Bon Chocolat
8. Changes to this Policy